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Whether you're looking to scale your SMS marketing, need technical support, or want to explore partnership opportunities, our team is here to help.

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Frequently Asked Questions

Quick answers to common questions about Presmex

How quickly can we get started?

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Most customers are up and running within 48-72 hours. Our onboarding team will guide you through integration, data import, and campaign setup to ensure a smooth launch.

Do you offer custom enterprise solutions?

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Yes, we offer fully customizable enterprise solutions including white-label options, custom integrations, dedicated infrastructure, and SLA guarantees. Contact our enterprise sales team for details.

What kind of support do you provide?

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All plans include email support. Professional plans receive priority support with dedicated success managers. Enterprise customers get 24/7 premium support with guaranteed response times.

Is there a free trial available?

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Yes! We offer a 30-day free trial with full access to platform features. No credit card required to start. Our team will help you set up and optimize your first campaigns.

Can you integrate with our existing systems?

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We offer native integrations with major e-commerce platforms (Shopify, WooCommerce, Magento) and CRMs. We also provide a comprehensive API and webhook system for custom integrations.

How do you ensure compliance with SMS regulations?

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Our platform is fully compliant with TCPA, CTIA, GDPR, and international SMS regulations. We handle consent management, opt-out processing, and provide audit logs for complete compliance documentation.